From Alfanso ,
I’m Malaysian working overseas and now and again I’ll come back home. My last trip home was on Jan 8, 2013, to settle some documentation problems. I went to the Road Transport Department office in Seremban, and was disappointed with the service.
I was there about 11am and it took me more than an hour to do my transaction. I was told to go to another floor when I asked to see an officer.
There were more than 10 counters downstairs but only half were productive albeit at a snail’s pace, while others were chit chatting among themselves and even selling products.
Once upstairs, I approached a lady at Counter 28 (if I’m not mistaken), who told me, ‘kejap’. I asked her, ‘how long’, she replied brusquely, ‘sabarlah’.
Is this what the Malaysian government calls Budi Bahasa? The slogan at the RTD office reads Mesra, Cekap, Telus, but there was no mesra and cekap at all in this office.
Another sad thing I became aware of is not one could speak decent English. What an embrassement. I don’t how they deal with foreigners who can’t converse in English at all.
I read that statistics of Chinese and Indians applying for government jobs has risen, but I only saw three of them and all were counter clerks.
How many applied is not the crucial, but how many have been recruited matters. How many are in higher positions in the government is the essential matter.
Will this upcoming 13th General Election will bring a drastic change to this situation of employment in government of recruiting Indians and Chinese?
Or it will be like a prolonged cancer without a cure? Janji akan ditepati or Janji akan tinggal capati?
I have two cousins and many friends who hold degree qualifications and they are fed up due to their failure to secure jobs commensurate with their qualifications in government.
Civil servants must be more polite or in the other words please be more“Berbudi Bahasa” . Take up courses to be more polite and learn to converse in basic English.
Don’t become like a frog under the well, look at other countries in the world and learn how they greet and respect people and customers.
Hope I will see truly a 1Malaysia staff in government offices with more Indians and Chinese in the rank of officers and more English literate staff who will learn to be polite.
I’m Malaysian working overseas and now and again I’ll come back home. My last trip home was on Jan 8, 2013, to settle some documentation problems. I went to the Road Transport Department office in Seremban, and was disappointed with the service.
I was there about 11am and it took me more than an hour to do my transaction. I was told to go to another floor when I asked to see an officer.
There were more than 10 counters downstairs but only half were productive albeit at a snail’s pace, while others were chit chatting among themselves and even selling products.
Once upstairs, I approached a lady at Counter 28 (if I’m not mistaken), who told me, ‘kejap’. I asked her, ‘how long’, she replied brusquely, ‘sabarlah’.
Is this what the Malaysian government calls Budi Bahasa? The slogan at the RTD office reads Mesra, Cekap, Telus, but there was no mesra and cekap at all in this office.
Another sad thing I became aware of is not one could speak decent English. What an embrassement. I don’t how they deal with foreigners who can’t converse in English at all.
I read that statistics of Chinese and Indians applying for government jobs has risen, but I only saw three of them and all were counter clerks.
How many applied is not the crucial, but how many have been recruited matters. How many are in higher positions in the government is the essential matter.
Will this upcoming 13th General Election will bring a drastic change to this situation of employment in government of recruiting Indians and Chinese?
Or it will be like a prolonged cancer without a cure? Janji akan ditepati or Janji akan tinggal capati?
I have two cousins and many friends who hold degree qualifications and they are fed up due to their failure to secure jobs commensurate with their qualifications in government.
Civil servants must be more polite or in the other words please be more“Berbudi Bahasa” . Take up courses to be more polite and learn to converse in basic English.
Don’t become like a frog under the well, look at other countries in the world and learn how they greet and respect people and customers.
Hope I will see truly a 1Malaysia staff in government offices with more Indians and Chinese in the rank of officers and more English literate staff who will learn to be polite.
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